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Since I started in December 2016 as Facilities Manager, in all my dealings with Hands Cleaners I have found them to be extremely professional in both the standards and the service they provide.
When I have had any requests or problems they have sorted these as swiftly as possible and to my satisfaction.
Due to this I have been able to build up a good relationship, particularly with their management team, where I am confident I can rely on them to deliver the standard required on site.
JW
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I just wanted to give some feedback from a recent meeting: Management wished me to thank Hands for the great service that is provided to our site. Nothing is too much trouble. Whenever we have requested extra staff for one off jobs, or extra hours from the regular staff, it has always been provided. The standard of work is high and the staff are flexible and friendly.
SS
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I wanted to give you some feedback from the work your team have completed at our site this afternoon.
Your chaps are fantastic, the restaurant and Reception floor look amazing.
The kitchen also looks superb.
The chaps have worked really hard.
Please pass on our thanks!
DC
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I would just like to say thank you for the great job your team done today cleaning our site, our staff are delighted with the great job they have done and please would you pass on my thanks to your team.
RP
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This is the first time we have used a cleaning company and I am so glad we chose to work with you. The service has been excellent from the start. We initially dealt with the Business Development Manager who was very professional and went out of his way to ensure we created the package that was perfect for us. At no time did I feel that there was a one size fits all approach. The Contracts Manager for our account has been in regular contact to make sure we are satisfied, and is very proactive. I genuinely feel that your company cares, and wants to make sure the service provided is delivered to a very high standard. Our cleaners are excellent and communication is efficient.
I would be happy to recommend you to others.
MK